Embedded Files
Featured Projects
Customer Service Recovery
Purpose: Equip learners with the skills to successfully diffuse upset customers and recover from service failures using a simple 3-step method
Tools Used: Articulate Storyline, Rise 360, Canva, Google Suite
Google Calendar Software Simulation
Purpose: Provide learners with a safe place to learn and practice how to create an appointment schedule for bookings in Google Calendar
Tools Used: Articulate Storyline, Camtasia, Google Suite
What People Are Saying
“Extremely grateful for our time working closely together- exactly what great collaboration should be: inspiring, challenging, committed, supportive, and hilarious. I see your spark left on SMART every day.”
Beth Golanty
Professional Development Specialist | SMART Technologies
"Akea is not afraid to tackle any challenge with a smile on her face. I know she will take ownership of anything placed with her. She is a leader and someone that exudes positivity and is always helpful to the team!"
Anonymous Team Member
Crucial Learning
“Thank you so much for your hard work in steering this Refresh ship. You can tell you put in so much time and effort organizing this and setting everyone up for success. The energy was amazing and the communication from you was on point every step of the way.“
Blessing Majola
Learning Experience Designer | SmartSheet
“Akea is reliable, dedicated, and eternally upbeat. She has excellent verbal and written skills and her ability to connect with students is unparalleled. I especially love her team-player mindset. Both in her work with families as well as with other coaches in the company, I have received unsolicited praise for her outstanding level of service. She builds wonderful relationships with the clients and conducts herself in a professional manner with everyone that she meets. Her interpersonal skills are exemplary. Clients have shared that they admire her passion and appreciate her drive to go above and beyond.”
Jennifer Ibanez
Executive Function Coach | Beyond BookSmart
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